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Privacy Policy

What information do we collect?

We collect information from you when you respond to a survey or fill out a form.

If you use our online services (website, social media, and marketing material) you may provide information to us that is considered personal data under applicable data protection laws.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, phone number, or company name. You may, however, visit our site anonymously.

Google, as a third-party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visits to your sites and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails — the email address you provide for order processing will only be used to send you information and updates pertaining to your order

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Optical Filters (the Company) is committed to protecting your personal data and it is important to the Company to ensure that your personal data is being processed in a secure way. We comply with all applicable laws and rules that exist to protect the privacy of individuals, including General Data Protection Regulation 2016/679 (GDPR) as incorporated into the UK Data Protection Act 2018 and any changes to, amendments to, or regulations that replace such laws and regulations. We use appropriate technical and organisational measures with respect to the amount and sensitivity of personal data.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers’ hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and social media and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to this online privacy policy.

Withdrawal of Consent

In the event that we process your personal data based on your consent, e.g. regarding subscription to newsletters, you may withdraw your consent at any time by contacting the Privacy Team using the e-mail detailed at the end of this policy. Such withdrawal may be made in whole or in part. If you do not wish to receive marketing and special offers from us you may withdraw your consent by contacting the Privacy Team using the e-mail detailed at the end of this policy.

If you withdraw your consent with respect to the use or disclosure of your personal data for other purposes stated in this privacy policy, we may no longer be able to continue to give you access to our websites or provide customer service or other services being offered to our users and permitted under this privacy policy.

Your Rights

You have the right to access the personal data we hold and process on you by contacting us in writing (see contact details below). You are also entitled to request the amendment of incorrect, incomplete or ambiguous personal data concerning you by contacting the Company via the details below. For the protection of your privacy and your personal data, you will be required to provide identification in order to fulfil this request.

In accordance with applicable data protection laws, you also have the right to request that your personal data be erased or that the processing of your personal data be restricted. In certain situations, you also have the right to object to the processing of your personal data and request that your personal data be transmitted in an electronic format.

You may file a complaint with the Information Commissioner Office (ICO) if you believe that the Company’s processing of your personal data is not carried out in accordance with applicable laws.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 25/04/2022

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Optical Filters Ltd, Unit 18
Thame Park Business Centre, Wenman Road, Thame OX9 3XA
United Kingdom
peter@opticalfilters.co.uk
+44 (0) 1844 260 377